What is CFBP?
The CFBP is the brainchild of leading industrialists like Mr. J. R. D. Tata, Mr. S. P. Godrej, Mr. Ramkrishna Bajaj, Mr. Arvind Mafatlal, Mr. Harish Mahindra and Mr. S. L. Kirloskar who recognized the imperative need for business and industry to regulate itself. Born on October 2, 1966, it is probably the only organization of businessmen and professionals who function for the benefit of the consumers.
The CFBP seeks to create an environment where business confidence is built through best business practices and fostered in an atmosphere of trust and respect between business and professionals, on the one hand, and consumers and other stakeholders on the other hand. Towards this end, it works to promote the highest ethical standards in business and professions, maximum transparency, objective consideration of consumers’ viewpoints as well as satisfying consumers with prompt, efficient and friendly service at a reasonable price. A Code of Conduct for businessmen to this effect has been formulated.
The Department of Consumer Affairs, Ministry of Food & Agriculture, Government of India, has recognized the CFBP and extended a grant to enable it to step up redressal of consumer complaints and conduct education programmes for the benefit of consumers. An MOU has been signed between the Department of Consumer Affairs and the CFBP at the Office of the Department in New Delhi.
Create an environment where Business Confidence is built through Best Business Practices and is fostered in an atmosphere of trust and respect between providers of goods and services and their users for the ultimate benefit of Society and the Nation.
We shall promote the highest ethical practices, by business and professionals, in order to provide complete satisfaction to consumers and other stakeholders.
Code of Conduct
Maintain the highest ethical standards in business and professions.
Ensure maximum transparency to the satisfaction of consumers and other stakeholders.
Consider objectively the viewpoint of the consumers.
Satisfy the consumer with prompt, efficient and friendly service at a reasonable price.
Use media to mislead consumers.
Knowingly support activities which are against the laws of the land.
Misuse an advantageous market position to the detriment of consumers.
The Executive Committee consists of 21 members out of whom two-thirds are elected and one-third is co-opted. Every member serves for a term of not more than two years. However, they are eligible for re-election. All Past Presidents of the CFBP are additional members of the Committee. Nominees of Consumer Bodies and prominent consumer activists are periodically invited to be on the Executive Committee.
Executive Committee Members (2016-2018)
|Ms. Kalpana Munshi
Shri Shrikant Soman
|Shri Bipin Kapadia
|Shri Anand Patwardhan
Members (2016 – 2018)
|Shri Vineet Bhatnagar||Shri Swapnil Kothari||Ms. Indrani Malkani|
|Shri Niranjan Jhunjunwala||Mr. Sushil More||Shri Pramod Shah|
|Shri. Suresh Kumar Agarwal|
|Ms. Anita Shantaram||Ms. Asha Idnani||Ms. Renuka Gopalakrishnan|
|Shri. Ashwinkumar Shetty||Shri. Bhupen Chedda||Ms. Lata Jha|
|Ms. Swarn Kohli||Ms. Shelly Gupta||Shri. Padmakar Nandekar|
|Shri. Sampath Iyengar||Shri. Bhalchandra Barve||Shri. Vikesh Walia|
|Shri. Chandrashekhar Kolvekar||Shri. Gopal Mandhania||Shri. Praful Sharma|
|Shri. Madhu Menon|
|Shri Arvind Mafatlal||Shri Nalin K. Vissanji||Shri Shekhar Bajaj|
|Shri K.N. Suntook||Shri V.S. Palekar||Shri V.B. Haribhakti|
|Shri Ramesh K. Dhir||Shri Suresh Goklaney||Shri Hoshang Billimoria|
|Shri Shyamniwas Somani|