Consumer Rights

The CFBP intrinsically helps create and spread awareness amongst people about consumer rights and responsibilities. Apart from that it also assists aggrieved consumers to present and argue his own matter if need be. Sometimes CFBP can also take up cases of common or public interest such as issues against insurance companies, banks, anti-tobacco, misleading advertisements etc.

CFBP outlines Consumer Rights as those which need to be enforced, such as

1. The right to be informed about the quality, quantity, potency, purity, standard and price of goods;

2. The right to consumer education;

3. The right to safety and protection against marketing of hazardous goods;

4. The right of being heard;

5. The right of redressal;

6. The right to choose;

7. The right to clean environment;

  • Understand your rights and obligations as a consumer, get accurate information so you can make more informed decisions, and find out what you can do if you have a problem or complaint.
  • Harness your fullest potential as a business venture by practicing fair trade. Generate trust and goodwill with customers, and therefore society, to achieve long-term success.